IN THE MEDIA

Date Title Publication
September 2014

Custom Software Solutions: Oh, the times they are a changin' - for the better

"The insurance industry,especially brokers, should be eager to embrace change in the technology sector as a positive step, says Bill Murray, vp sales for Custom Software Solutions...."

Insurance People

 

 

 

Winter 2013

Custom Software Solutions: Update on consumer facing technology and real time initiatives

"Over the last few years in various publications Custom Software Solutions Inc. (CSSI) has been promoting two initiatives that we feel are important to the Independent Broker distribution channel - consumer facing technology and real time...."

Manitoba Insurance Broker
September 2013

First phase launched of I-Client online offering

"With the growing movement in the insurance industry to online services, Custom Software Solutions Inc. has been actively developing modules for its broker and mga management software..."

Insurancewest
June 2013

Aviva Deploys National eDocs Solution

"Aviva Canada, one of the country's leading providers of home, auto, recreational vehicle, group, and business insurance, is pleased to announce its launch of a national eDocs solution..."

Aviva News Release

 

 

 

December 2012

Peace Hills Insurance and Custom Software Solutions announce launch of real time transactions solution

"Peace Hills Insurance is pleased to announce the launch of the first phase of the web-based Peace Hills Insurance Exchange (PHIX) transaction engine utilizing Custom Software's (CSSI) I-Company solution..."

Manitoba Insurance Broker
December 2012

Defining 'Real Time'

"I have penned a number of articles about the Insurance Brokers Association of Canada's (IBAC) automation data exchange initiative, the last being published in the October 2012 issue of Canadian Underwriter..."

Manitoba Insurance Broker
October 2012

Countdown in Real Time

"The Insurance Brokers Association of Canada's (IBAC) automation data exchange initiative offers great promise to enhance broker connectivity. Its use, however, must be in line with clearly defined standards..."

Canadian Underwriter
September 2012

The Straight-Through Processing of a Transaction Finally Achieved

"The broker capability to complete all transactions with a carrier inside the agency's broker management system in real time has finally become a reality...."

Insurancewest
May 2012

Do it yourself

"RFNow was launched a dozen years ago as a do-it-yourself attempt to establish an independent microwave operation capable of transmitting data between the Prairie offices of Andrew Agencies...."

Insurancewest

 

 

 

December 2011

Time to embrace consumer facing technology

"Over the last year there have been some promising projects and initiatives that focus on improving the efficiencies in the broker distribution model..."

Manitoba Insurance Broker
October 2011

Custom Software Solutions Inc

"Custom Software Solutions Inc. (CSSI) has had a busy 3rd quarter of 2011 with a number of projects underway that include the recent integration announcements for New Business Upload with The Dominion and JEVCO using CSIO XML 4.3..."

The CSIO Standard
September 2011

Broker-controlled link to customer critical to warding off competition

"There is an online business transition to a full-serve, self-serve customer environment happening across the broker landscape. Direct writers and banks are aggressively pushing forward and expanding their platforms to link with clients online..."

Insurancewest
February 2011

Functionality Fundamentals

"While researching various broker management systems (BMS) and talking to vendors and end users, a common theme emerged - a BMS, just like any other technology, relies on the knowledge and ability of the end user..."

Canadian Insurance
February 2011

BMS Breakdown

"At the heart of every brokerage is the broker management system (BMS), and these days, advances in technology allow it to do more than just collect client data and track correspondence..."

Canadian Insurance
February 2011

Full-Serve, Self-Serve

"In the future, online broker services need to be offered in a full-serve, self-serve environment, in a system that brokers own and control. Over the past few years, people have been talking about the need for brokers to embrace the "new" social media. Facebook, Twitter, and LinkedIn are rapidly growing services, and we will find..."

Canadian Underwriter

 

 

 

December 2010

Scott Andrew on Technology

"IBAM's Chair and Immediate Past President Scott Andrew is not only a well-known insurance broker. He is also CEO of Moston House Ltd. Group of Companies, a business entity that oversees the family brokerage (Andrew Agencies), insurance industry software provider Custom Software Solutions Inc. (CSSI), and high-speed data and voice provider RFNow Inc..."

The Manitoba Broker,
September 2010

Premium financing arrangement inked

"The only fully integrated broker management system on the market has expanded its service reach once again. In July, Custom Software Solutions Inc. (CSSI) of Virden, Man., established a connectivity agreement with the nation's largest privately held premium financing organization..."

The Manitoba Broker
May 2010

CSSI to help with Peace Hills' cyber plan

"Though the market crunch over the last few years has hit Peace Hills Insurance fairly hard, president and CEO Diane Brickner is continuing her support of strategies that would improve the company's technology..."

Insurancewest
March 2010

Andrew Agencies backs the right SKELETON

"In late 2008, Andrew Agencies' management team was discussing plans for a Grand Opening/Customer appreciation event for their newly acquired location in Russell..."

Insurancewest

 

 

 

September 2009

IBAM Insurance Brokers Association of Manitoba

"As it faces many business challenges, it is quite intentional that powerful trade association IBAM (Insurance Brokers Association of Manitoba) has this year elected a vibrant entrepreneur as its 2009 - 2010 President..."

Manitoba Business Excellence
September 2009

TBW achieves total integration

"As it faces many business challenges, it is quite intentional that powerful trade association IBAM (Insurance Brokers Association of Manitoba) has this year elected a vibrant entrepreneur as its 2009 - 2010 President..."

Insurancewest
June 2009

New IBAM President Scott Andrew

"Virden's Scott Andrew wears many hats over the course of a business day... and he recently added another. At IBAM's AGM on April 30, Scott was elected President of the Association for 2009-2010..."

The Manitoba Broker
February 2009

I.T. Investment in an Economic Downturn

"A seized economy is causing brokers and I.T. vendors alike to re-examine what it would take for brokers to go ahead and revamp their I.T. systems..."

Canadian Underwriter
October 2008

Living Policy Change

"A seized economy is causing brokers and I.T. vendors alike to re-examine what it would take for brokers to go ahead and revamp their I.T. systems..."

Canadian Underwriter
April 2006

Beyond the Portal

"Necessity is indeed the mother of invention. Just ask Scott Andrew, president and managing partner of Andrew Agencies Ltd..."

Canadian Insurance
February 2006

Another Fork in the Road

"It was announced in mid-December that the CSIO portal will be wound down. The project died in much the same way as it carried on during the six years that the p&c industry tired to breathe life into it - amidst controversy and great debate...."

Canadian Insurance
February 2006

Another Fork in the Road

"It was announced in mid-December that the CSIO portal will be wound down. The project died in much the same way as it carried on during the six years that the p&c industry tired to breathe life into it - amidst controversy and great debate...."

Canadian Insurance
January 2005

Prairie dynasty spreads its wings

"Few Canadian families are able to trace their ancestry to Scotland's windblown Isle of Skye in the mid-19th century. The Andrew family of southern Saskatchewan and Manitoba can..."

Insurancewest
March 27, 2004

Local company receives $1.25 million investment

"Virden-based Custom Software Solutions, Inc. (CSSI) is certainly getting noticed. The company... announced last week that it had obtained a $1.25 million investment from ENSIS Growth Fund..."

Virden Empire Advance
May 24, 2003

Small town business attracts major investment

"Interest in a Virden-based insurance industry project has already led to national funding, and could lead to more jobs and industry growth for the town in the near future..."

Virden Empire Advance